Terms and Conditions
Last Updated: December 2025
These Terms and Conditions govern your use of the umbrella employment services provided by Apex Compliance Solutions Limited ("Apex", "we", "us", "our"). By registering and using our services, you agree to be bound by these terms.
1. Definitions
- "Contractor" or "You" – The individual registered with Apex
- "Agency" – The employment agency or intermediary providing assignments
- "End Client" – The ultimate client for whom services are performed
- "Assignment" – The work engagement arranged through the Agency
- "Services" – Umbrella payroll and administration services provided by Apex
2. Employment Relationship
2.1 Employment Status
Upon registration and acceptance, you become an employee of Apex Compliance Solutions Limited. This is a genuine employment relationship governed by UK employment law.
2.2 Temporary Worker Status
Your employment is on a temporary worker basis. Assignments are obtained through recruitment agencies, and your employment continues between assignments provided you remain engaged with Apex.
4. Payroll Processing
4.1 Payment Schedule
Salary payments are processed weekly and paid every Thursday by BACS transfer to your registered bank account.
4.2 Timesheet Submission
- Timesheets must be submitted by Tuesday 5pm for Thursday payment
- Late timesheets will be processed the following week
- Timesheets must be authorized by your agency
- You are responsible for timesheet accuracy
4.3 PAYE and Deductions
We will deduct from your gross pay:
- Income Tax (as per your tax code)
- Employee National Insurance
- Employer National Insurance (where applicable)
- Umbrella service fee (as agreed in your contract)
- Any statutory deductions (student loans, etc.)
4.4 Service Fee
Our monthly service fee is competitive and transparent, deducted from your gross pay. This fee covers:
- Complete PAYE payroll processing
- Real-Time Information (RTI) submissions to HMRC
- P45/P60 generation and distribution
- Expense claim processing and verification
- Comprehensive insurance coverage
- Dedicated customer support and account management
- Holiday pay administration
- Pension auto-enrolment services
Your specific fee will be confirmed during registration and clearly shown on every payslip.
8. Termination
8.1 Termination by You
You may terminate your employment with us by providing 1 week's written notice via email to [email protected]
8.2 Final Payment
Upon termination, we will process your final payment including any outstanding holiday pay. Your P45 will be issued within 7 days.
13. Contact Information
Apex Compliance Solutions Limited
Company Number: 16851246
Registered Office: Aura Business Centre, Manners Road, Newark, Nottinghamshire, NG24 1BS
General Enquiries: [email protected]
Phone: 0330 133 7733
Complaints: [email protected]
Privacy Matters: [email protected]